New Community Assist: "insert name here"

Discussion in 'Suggestions & Feedback' started by Epic, Jun 19, 2017.

  1. Epic

    Epic Member

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    Hello,

    Ever since server specialists became a thing, I have thought that they don't really fit in tech team.
    But this CA (community assist) will be more then just that, don't worry. So basically, it got me thinking, there could be done so much more, without TT leadership needing to worry about the whole server specialist thing.

    So I suggest we could make a new CA called : "insert name here". I was thinking about "Game Specialists" or something, idk, let me know your idea's. The CA color should be green ;)

    My vision about this CA.
    So the members of this CA would be the eyes,ears and voice of their respective server/game. Going through all the different kinds of suggestions, listening to feedback by the players on the server/game. So if you have a question about the rules, you go to an AT, right? I want there to be a CA that would help you and actually do stuff with the suggestions & feedback.

    What would they do ?
    The normal members of the CA would do what the current server specialists do and more.
    - So suggesting maps, testing maps, giving their thoughts.
    - Asking the player base what they think about the server, and using that feedback.
    - Filtering out the best suggestions, and giving their feedback on them.
    - Going over rule suggestions with AT's and maybe asking the players of that server/game what they think about it.
    - If anyone has problems/feedback they would be the ears and voice of that server/game and try to improve the servers.
    Optional: -Since they will be people that are really involved in the server, maybe let them have a voice in promoting recruits.
    Optional: -Giving them the possibility to do fastfills.
    - Anything else they could do ? Let me know.

    The leadership of the CA.
    Leadership would ofcourse generally look over the entire CA and make sure everyone does what is asked of them.

    But also coordinate everything that happens to the server. So instead of TT just publishing new content and AT only having rules/discussions about it a week later. We could make it that the new content would go to this CA and that the leadership listens to their members advice/feedback, and let all the CA's that could be involved know and make them ready for the change. (so only for bigger content like for example: the warden menu)

    And what is most important in my opinion, they would go over all the suggestions/feedback their members have gathered, and make sure that it would actually be a good addition/change and try pushing the best suggestions/feedback.

    Why an entire new CA ?
    Like I said before, there is more potential in the server specialist spot. And TT & TT leadership shouldn't be dealing with them, just with the suggestions itself. Also like I said before, there should be someone you could talk to about suggestions & feedback just as if you were gonna talk to a QA/AT. I think this is just something pg is missing at the moment. It could only improve our servers, causing more people to stay and play on our servers and possibly getting more awesome people in to the community.

    TL;DR: A new CA that goes over feedback/suggestions/feedback/..... As a goal to improve the quality of our servers.

    Edit: They wont be taking over the jobs to actually implement the changes. They will gather feedback, and suggestions and make map requests to make sure our servers improve. Maybe this wasn't clear.

    What do you think about this? What would you think the CA could do more? What name would the CA have? Let me know :)
     
    Last edited: Jun 19, 2017
    Posted Jun 19, 2017
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  2. XanZan

    XanZan Member

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    Can I apply?
     
    Posted Jun 19, 2017
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  3. Epic

    Epic Member

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    It would require members that are really involved in certain games/servers. So idk if you would meet the requirements, sorry :(
     
    Posted Jun 19, 2017
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  4. nami

    nami this is my last mistake. Advisor

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    Recruitment Team was green.

    and the whole reason that TT is in charge of suggestions and the feedback is because they're the ones that would have to implement these changes. It should be under their watch because they're the ones that would have to upkeep and monitor any of these changes.

    I personally have thought that server specialists don't need to be their own CA. It works fine under TT leadership because they're the ones to handle the map suggestions and bug reports. If suddenly some other CA becomes in charge of these, who's to say that TT and the new CA leadership would have the same opinions for suggestions and such? It would end up causing more problems.

    -1

    /edit
    it honestly sounds like you're trying to merge QA (suggestions for promotions/fast fills), AT (rule suggestions), and TT (server specialists/thread suggestions) in to one brand new CA. This would then defeat the purpose of those three CAs having their set roles.

    Not only that, but then the leadership of this new CA would then ultimately end up doing work that belongs to the other CAs. So what would the original leadership do? Sit around and look inactive?

    Just no.
     
    Posted Jun 19, 2017
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  5. XanZan

    XanZan Member

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    I agree with Becky here aswell, it feels like its combined multiple CA's into one. Or are we missing something?
     
    Posted Jun 19, 2017
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  6. Epic

    Epic Member

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    RT is dead though :(

    This is NOT a CA just for server specialist.

    Its more then just replacing server specialist from TT, and TT shouldn't be dealing with the whole server specialist thing in my opinion, and saying that it works "fine" ? I sadly can't agree (not blaming anyone, its new). For some servers it works better then others.

    Like I said in my OP, they would do the entire testing of maps and stuff, but TT would just look at the perfect and well tested map suggestions and go from there.

    But I see where you are coming from, and it could cause problems, but also prevent alot more. The goal would be to improve the server, not cause more problems. And this could be perfectly prevented with some good communication.

    About the merging:
    QA: Fast fills don't really belong in QA in my opinion, they would fit better in this CA. What's wrong with letting members of this CA actively review the good recruits ? Like I said, the goal would be improve the servers, having good admins helps out alot.

    AT/TT: They would gather all the good rule/map suggestions, and give those to AT/TT. Not replace AT/TT. I think you are missing my vision of the CA. They would take the good suggestions & feedback and push them forward, not be the ones processing.

    edit: In general QA&AT&TT will still have enough work, its not about stealing their work. Its about making their job easier by collecting and pushing forward the good suggestions resulting in better servers. And maybe taking over jobs like fastfills, because they would belong better in the new CA.
     
    Last edited: Jun 19, 2017
    Posted Jun 19, 2017
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  7. XanZan

    XanZan Member

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    @Epic

    To make @Abdul like this suggestion, you gotta give an answer to minimizing leadership, not making more leadership. So that's why I think this idea will never make it through. :(
     
    Posted Jun 19, 2017
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  8. nami

    nami this is my last mistake. Advisor

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    RT is still and always will be green.

    You also have to realize that TT has one leadership member at the moment. Things can't just get instantly implemented because someone is like oh my god I want this to happen now because it's what I want. Things take time to be tested, to be looked into, and to see how they'll be handled. The reason that server specialists works well under TT is because they discuss more than just maps.

    They discuss:
    • bugs (that TT would have to fix)
    • new ideas (that TT would have to implement and work out)
    • plugin ideas (oh hey that TT would have to make and implement as well)
    That's why it fits under TT. Anything they'd want implemented or done would have to be handled by TT leadership.

    The reason fast fills work well under QA is because, you know, QA are supposed to spend time interacting with the players on our servers in order to help recruits, be able to write informative reviews, and to be able to see who actually is a good fit for the community and for promotions. And last I checked, all members of the community with a rank can write reviews on recruits and juniors.

    And AT leadership and @Abdul are the ones that handle any and all rules changes. No matter what, it has to go through Abdul's final approval as to whether or not any rule/rule changes gets implemented. So why bother having a CA to "handle" this when they're aren't even the ones that make the final decision? Suggestion threads exist so that people can give their feedback on rules, maps, and all other things.

    It's still a -1 from me. We don't need another CA.
     
    Posted Jun 19, 2017
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  9. Epic

    Epic Member

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    Im pretty sure abdul wants to improve the servers as much as possible and have more players on them. And this would be one of the best ways.
     
    Posted Jun 19, 2017
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  10. EXE KL

    EXE KL Junior

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    I don't know what that means.

    @Epic Wouldn't it be better to suggest that server specialists have a more active role within the tech team or rework the tech team?
     
    Posted Jun 19, 2017
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  11. XanZan

    XanZan Member

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    Or perhaps get another advisor in for Tech Team regarding Server Specialist?
     
    Posted Jun 19, 2017
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  12. Epic

    Epic Member

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    Tech team is what the name says it is. The technical side of things, so what could reworking do ? Your free to suggest that ;)
    There is just 20 pages of suggestions.
    10 pages of map suggestions.
    and 3 pages of acknowledged & processing suggestions.

    And TT has to deal with all the bugs and new stuff aswell. I guess we could just keep it this way, but I just wanted to see something change about this ;)
     
    Posted Jun 19, 2017
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  13. nami

    nami this is my last mistake. Advisor

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    Or you know you could remember the fact that TT only has one member of leadership currently.
     
    Posted Jun 19, 2017
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  14. XanZan

    XanZan Member

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    @Epic @nAMi

    So we need more TT leadership? Join TT and show you are a good addition to the team and perhaps you can become advisor!
     
    Posted Jun 19, 2017
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  15. Epic

    Epic Member

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    Regardless of the amount leadership in TT, there is more then just these things that matter to the servers.
    Maps, New content, Fastfills, Rule changes, Admins, Someone who actually asks the players what they want, .....
    But yes, having more TT leadership would help out alot, but it still wouldn't change alot about the servers.

    @Temper I can't code/map :( And I love AT/QA
     
    Posted Jun 19, 2017
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  16. XanZan

    XanZan Member

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    @Epic

    I do think that more leadership in TT will solve your problem. So I disagree with you.
     
    Posted Jun 19, 2017
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  17. Epic

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    New content being added and AT not knowing anything about it, normal players having a voice&being listened to, New rules being pushed that break the server, Servers dying: I don't think more TT leadership would fix this.

    But its not about that. Its about having TT/QA/AT doing what they are good at and not doing some random other stuff. And making the pg servers better. And actually listening to the people that actually fill up the server and play it hour after hour.
     
    Posted Jun 19, 2017
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  18. nami

    nami this is my last mistake. Advisor

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    So what you're ultimately saying is let's take allllllllllll this work away from QA, TT, and AT and give it all to this brand new CA? You're trying too shove too many different CA tasks into this brand new CA.

    You'd end up killing the other CAs because they'd become useless and inactive. QA would just be there to process applications and nothing else. All the QAs already complain about hit having anything to do, why take more away from them? So if you say
    Does that mean they're only good for processing applications? People use fast fills to meet new players, it gives QAs the chance to meet people they haven't written reviews on and to help new players.

    It just doesn't work to take all this away from the existing CAs to make a brand new one. It's not logical.
     
    Posted Jun 19, 2017
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  19. Epic

    Epic Member

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    What ?? You really think CA's would die of this ??

    AT's still have ALOT of work. Looking at rule suggestions isn't really even required of us. We just bring them up, but what if someone would sort them out and give them in a compressed version? It would help out alot.
    Or how do we even know if the people actually playing, like the rules? Except for the rage questions we get?

    QA's wouldn't be hurt by not doing fastfills, they are about processing applications and making sure we don't have rotten apples, and recognize the good and mature recruits. "Quality Assurance". And if you ever join a fastfill you will see there is way more full members then recruits. And recruits will behave differently then on our other servers in normal conditions. Its important that we see how they act in a normal situations and how they handle with other people. As a QA myself, speaking with alot of other QA, I can tell you it doesn't feel right.

    TT also still has alot of work, mappers & coders. Hats off to them.

    @nAMi & @Temper I have a feeling you are afraid of change :D
     
    Posted Jun 19, 2017
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  20. XanZan

    XanZan Member

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    @Epic

    Well, pG is still living because @Abdul doesn't easily change things. Everyone always wants to change stuff, but eventually you will end up with an even more broken system. So only change stuff when you are 100% sure it will be better than before. Right now, I agree with Becky because it just feels like shoving around jobs, which can be easily fixed with extra TT leadership regarding Server Specialist.

    //edit

    So you, I do not like changes that much. I was in for changes when I was new in this community, but I learned changes don't always turn out into something better.
     
    Posted Jun 19, 2017
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  21. Epic

    Epic Member

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    Tbh if you really think about it, at first it might be/look like a bit of a big change. But we aren't changing the entire ranking system, entire website, entire application process, entire admin system/training system. Its just moving over the specialists (sure maybe a bit much) and creating a CA that just helps out other CA's and the servers in general. And actually listens to the players. And yes I mentioned maybe moving fastfills away from QA as an optional thing. Even that wouldn't really be a big change.
     
    Posted Jun 19, 2017
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  22. Teben

    Teben Conquer From Within Junior

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    -1, Everything Becky said.
     
    Last edited: Jun 19, 2017
    Posted Jun 19, 2017
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  23. HirizaKyo

    HirizaKyo Member

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    -1. Also everything Becky said.


    Also, can we just like... bring RT back? Even after reading this all, I'm still not sure why we would NEED another CA like the one mentioned. We could benefit from another CA but just... think about what we are missing.
     
    Posted Jun 19, 2017
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  24. Hotdogs

    Hotdogs Member

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    To be completely honest, I think we have enough CA's as it is. Bringing this new one in sounds...just weird. From what I'm interpreting from all of this, this new CA would do the work of QA, AT, and TT, and I don't feel that this is needed. Already as QA, I process apps, write reviews on people, host fast fills, and play on the servers. Having a CA that would, in a sense, do the work of QA will basically kill it. I think that this new CA would offset a lot of the work that other CA's already do, and I can already tell a lot of people are not going to like that. Refer to @nAMi 's posts about this whole thing. -1
     
    Posted Jun 19, 2017
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  25. XanZan

    XanZan Member

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    @Hotdogs

    Just defending Epic here, he is not saying that this CA will take over QA app processing.
     
    Posted Jun 19, 2017
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