Terms of Service

We reserve the right to make changes to the Terms of Service as we see fit. It is your duty to keep yourself up-to-date with our terms of service as it is ours to take reasonable steps to inform you of any changes. We reserve the right to terminate your service for any reason without notice, and we will refund your cost accordingly.

Your Responsibility
It is your responsibility to follow our server rules. If you are in violation of the server rules, your service will be terminated without notice. You will also be refunded and no-longer permitted to use our services or access our servers and website.

Chargeback
Any charge-backs that are made for a payment made through your forum account will result in a permanent ban across the community - we will also share all your data with our third-party anti-fraud team to fight the case; you will also be liable for a minimum of $50 fee for the processing of the charge-back for each transaction that has suffered a chargeback. You will also be ineligible for our Refund Policy.

Refund Policy
If you are not 100% satisfied with your service, within 45 days from the purchase date, we will refund the full cost made to you - please request your refund in the "Contact Leadership" forum. You will be ineligible for our Refund Policy if you issue a chargeback with further consequences (see above).

Quality of Service
Once payment is cleared, it takes up-to 15 minutes for your service to be activated to the SteamID you have linked to your forum account - if you do not receive access within 15 minutes, it is your responsibility to immediately inform us so we may resolve it. We may extend your service when our servers downtime is lower than 85% or you have suffered loss of service time due to our other technical issues (broken plugin, missing files).

Payment Issues
Your service will not begin or be granted to you until the payment has been cleared. Once cleared, it can take up-to 15 minutes for your service to activate.

We are not liable for your damages, liabilities or losses suffered in the result of your use of the service.

By subscribing to any package, you agree to our terms of service.